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Some illnesses that are covered by Royal Sundaram health insurance can also be treated abroad. Here’s how to file claims when these things happen:
1. Tell the insurer right away if you are diagnosed with a critical illness on the list. If you plan to travel outside of the country, you need to let your insurance company know and ask for a pre-authorization before you can get medical care there.
2.Your request will be taken care of if you are eligible.
3. The insurance company will work with the hospital to get permission.
4. If the pre-authorization request is approved, Royal Sundaram General Insurance Company will pay the costs right away.
5. All you have to do is pay the extra fees ( if any).
6. If you go to the hospital because of an emergency, you need to let Royal Sundaram General Insurance Company know within 24 hours.
7. If the hospital stay was planned, the company should be told at least 48 hours before the stay.
Documents Needed to Make a Claim on Royal Sundaram Health Insurance
Here is a list of what you need to give Royal Sundaram health insurance in order to file a claim. Please look at the policy wordings for a full list.
1. Hospital bills/receipts/cash memos ( in original).
2. Reports of medical tests, prescriptions, and doctor visits for illnesses that are related.
3. All treatment-related reports, like ECG, MRI, X-ray, Pathology, etc.
4. The hospital gives a discharge summary, a case history, an admission and discharge summary, a report of the treatment, and medical advice.
5. If someone dies, turn in the death summary that the hospital gives you.
Takeaway
As you can see, filing a claim for Royal Sundaram health insurance plans with Royal Sundaram General Insurance Company is a complicated process. The insurer follows the steps in the policy wordings for paying out claims. We hope that this article will help you learn more about how to register your Royal Sundaram health claims. Policybazaar has a customer service team for health insurance that you can talk to if you have any questions or problems. Our team of experts on health insurance will help you through the whole process.
